Manager of Operations

  • Nonprofit Full Time
  • Remote

Website ShantiBhavan Shanti Bhavan Children's Project

A globally reputed NGO, Shanti Bhavan (, seeks a highly motivated Manager of Operations to oversee US operations.

Job Brief

We are looking for an experienced Manager of Operations (OM) to oversee our organization’s ongoing operations and procedures.

The Operations Manager is a key member of the senior management team, reporting to the Director of Global Operations (DO). You will supervise diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen, and an exemplary work ethic, we’d like to meet you.

The goal of the OM position is to secure the organization’s functionality to drive sustainable growth. You will be the second-in-command for our US team and responsible for the organization’s efficient operation

Position start date: July 2022.

This is a remote position.


  • Design and implement business strategies, plans, and procedures
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the organization and the work of team members (Marketing, Sales, Alumni Relations, Programming, etc.)
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit reports to the DO on all matters of importance
  • Assist DO in fundraising ventures
  • Manage relationships with partners/vendors/international chapters
  • Travel 8-12 weeks out of the year at 4-6 week intervals to our offices in Bangalore, India

Requirements and skills

  • Proven experience as a Manager of Operations or relevant role
  • Experience working and managing teams; international experience is a plus
  • Understanding of business functions such as HR, Finance, marketing, etc.
  • Demonstrable competency in strategic planning and business development
  • Experience in fundraising will be a plus
  • Working knowledge of data analysis and performance/operation metrics
  • Working knowledge of Business infrastructure, MS Office, Asana, CRM software, and Google Suite
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • Strong writing and communications skill
  • Extremely detailed-oriented
  • Bachelor’s degree from an accredited university; MBA is a plus
  • Minimum of 5 years of working experience

Compensation & Benefits

  • Remote position
  • Starting salary: $70,000 USD annual base salary
  • We offer medical, dental, vision, and life insurance benefits
  • 16 days of paid time off in addition to 9 federal US holidays.
  • We provide a comprehensive 401(k) plan

Prospective applicants are advised to watch the documentary Daughters of Destiny on NETFLIX and visit our website before applying. Send a resume and a cover letter describing your eligibility to and include Haven in the subject line.

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