Development Associate

  • Nonprofit Full Time
  • New York
  • City: New York

Website Open Space Institute

Protecting land for people, for wildlife, forever.

Position Overview 

Due to rapid programmatic and geographic growth, OSI is expanding our development team and seeks a Development Associate, a new role that will support our essential day-to-day fundraising processes. Reporting to the Director of Donor Operations and Events and collaborating with the Director of Institutional Giving and the Senior Director of Individual Giving, the Development Associate will be responsible for all gift entry, acknowledgment, and inter-department coordination. The Associate will also be responsible for maintaining the donor database, tracking all prospect and donor stewardship and donations, producing and tailoring gift acknowledgements, generating database reports, and creating dashboards.

Primary/ Essential Responsibilities & Duties 
-Process incoming funds and reconcile/coordinate gifts with Finance Department:
-Manage Raiser’s Edge (RE) gift entry process, conforming to and maintaining OSI’s procedures and tracking systems
-Pull reports from online donation platform and enter into Raiser’s Edge
-Produce fundraising reports, donor lists and mailing lists from donor database
-Craft gift acknowledgement letters and generate and track tax-receipts in a timely manner
-Track and follow-up on questions about funds received, ensuring every donation issue is resolved, accurately recorded and acknowledged in a timely manner
-Process credit card donations
-Update and maintain the Raiser’s Edge database of donors and prospects, ensuring timely execution and entry of activities, including reconciliation with other platforms
-Ensure consistency in data tracking, coding, reporting and data modeling in Raiser’s Edge and online donation platform.
-Update and maintain donor notes, actions, solicitations, and proposals on behalf of the development team, OSI leadership and program staff.
-Send reminders to donors when pledge payments are due
-Coordinate between online gift processing system and Raiser’s Edge (utilizing system bridge)
-Build analytical donor and prospect reports from Raiser’s Edge. Create dashboards in the database to track progress, and manage action reports.
-Organize appeal processes (spring and year end) with list management, segmentation, preparing in house appeal letter packages, and track to completion of process
-Track donor attribution through Raiser’s Edge and produce annual donor acknowledgement lists for publications, ensuring inclusion of all supporters
-Interact with donors in response to inquiries and manage general level portfolio of donors
-Update and maintain OSI’s Raiser’s Edge use guidelines
-Manage miscellaneous procedures and registrations, such as matching gifts, and donor-advised fund portals
-Produce and maintain letter and document templates

Other Responsibilities  
-Support the Development team by performing administrative duties as needed including organization of digital and hard copy records, filing, copying, sorting, mailing, processing invoices etc.
-Support and assist with fundraising events, as needed.
-Support and assist with special communications, including mailings, appeals, event invitations, and email correspondence with portfolio prospects
-Assist with prospect research and meeting briefings for individuals and institutions
-Special projects as assigned
-Assist with internal meetings including supporting schedules, confirmation with all attendees, and preparing agendas, materials or taking notes and following up on action items as needed.
-Provide support and training for other staff members on the systems.

Required Skills
-Experience and understanding of Blackbaud’s Raiser’s Edge (NXT and Database view) strongly preferred
-Ability to think and act strategically. Must be able to take initiative but willing to ask questions.
-Exceptional organizational skills with a strong attention to detail
-Demonstrated writing skills, specifically for donor correspondence
-Excellent formatting skills and thorough familiarity with Microsoft Word, Excel, and PowerPoint
-Ability to work to reasonable deadlines and plan accordingly
-Strong time management skills with the ability to prioritize numerous ongoing projects
-Be able to maintain the confidentiality of privileged information

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